OUR PROCESS

Call BuildAligned to schedule an in-person free inspection. We will recommend if your property has sustained enough damage to move forward with the claims process.

This takes about 10 mins. We file the claim with you because we cannot file it without you. and it lets the insurance company know we will be working with you. This also gives us permission to work on the claim with you.

The Insurance Adjuster will schedule a time to come out to your property. We'll make sure we are there to meet the adjuster. Having us at the initial adjustment is like going to court with a lawyer or getting your taxes done with an accountant-it is always good to have an expert on your side present! We act as another set of eyes and ears for the adjuster and make sure to point out the damage we are seeing. If we are not there at the initial adjustment and the roof is denied, it becomes a lot harder to overturn a denial.

We will give you a recommendation on the next step. Most commercial property owners and building managers do not know that there are many options still available at this point, including Re-inspection, Engineer's Report, Hiring a Public Adjuster, and Appraisal. We have partners that specialise in all these areas and will give a recommendation on the next appropriate step.

The insurance company will write an estimate in a third party software (usually Xactimate) that dictates how much the insurance company should pay and how much contractors should charge. We "price-lock" our pricing for the project according to this software. Usually the insurance company will leave important line items off of the estimate, however we are able to reconcile these oversights though the supplemental process. 99.9% of the time WE DO NOT WRITE AN ESTIMATE: If we try to be 'competitive' and quote a lower price than the insurance, they will keep the difference (not the property owner). If we are more expensive, they will not acknowledge it without properly supplementing.

We sit down with you to review the insurance estimate and details of the project. This is where we pick out colors, products, talk about any upgrades, schedule the project, etc.

Please pardon our dust as we complete your project. Plan on loud noises while the roof is being completed as well as debris and dust around the property. Expect us to clean up well if this is a multiple day project, including a magnet sweep for nails throughout the job site.

Any supplements that are needed from the insurance company are recorded throughout the process (before and after the build) and sent with proper documentation and verification to the insurance company. After receiving the final revision of their estimate, we send our final invoice to them and settle up on the project.